Mission Statement
The mission of the Division of Libraries, Archives & Museums is to:
  • Provide access to and preserve Virgin Islands culture and literary heritage.
  • Expand Library services to bring information and resources to the Virgin Islands libraries and into the offices and homes of users through greater use of technology and electronic resources
  • Enhance the quality of life of Virgin Islands citizens by increasing awareness and usage of the vast array of available resources in Virgin Islands libraries, thus fostering economic growth, educational opportunities and avenues of prosperity.
  • Foster the ongoing professional development of library staff throughout the territory, enabling them to be well informed and competent to provide superior library services to patrons.
  • The Library will identify and serve the needs of special populations.
  • The Library will remain an energetic and relevant organization through continual improvement and ongoing dialog with its users.
  • Continue to improve records management processes, and to increase records management and archives awareness by implementing government-wide records management liaisons; provide information and training for archival storage, care and records management; and to work with designated agency liaisons in the training and education of archival storage, records management and emergency preparedness.

DLAM Rules of Conduct
Welcome to the DPNR Division of Libraries, Archives & Museums. DPNR’s DLAM is supported by the revenue of the people of Virgin Islands who expect each of our facilities to be clean, comfortable, and safe places for selecting materials, reading, researching, studying, writing, and attending programs and meetings.
 
To this end, the Library is responsible for establishing rules of conduct to protect the rights and safety of Library patrons, volunteers, and staff, and for preserving and protecting the Library’s materials, equipment, facilities, and grounds. In addition, the Library has a strong commitment to intellectual freedom and to freedom of access to information.
 
Enforcement of these rules will be conducted in a fair and reasonable manner. Library security and/or Virgin Islands Police department officers will intervene to stop prohibited activities and behaviors.
 
Failure to comply with the Library’s established rules, regulations, and policies could result in removal from the premises and exclusion from the Library for an extended period.
 
Violations could also result in the restriction and/or termination of Library privileges, including the use of Library computers and other equipment.


For the comfort and safety of patrons, volunteers, and staff, and the protection of Library property, the following actions are examples of conduct prohibited on Library property:
  • Engaging in any activity in violation of Federal, Territorial or other applicable law, or Library policy.
  • Failing to comply with a reasonable staff request.
  • Carrying firearms and dangerous weapons of any type (except by law enforcement officers.)
  • Being under the influence of alcohol/illegal drugs, and selling, using, or possessing alcohol/illegal drugs.
  • Verbally or physically threatening or harassing other patrons, volunteers, or staff, including stalking, staring, lurking, offensive touching, and obscene acts such as sex acts and indecent exposure.
  • Soliciting or conducting surveys not authorized by the Library.
  • Stealing, damaging, altering, or inappropriately using Library property in Library facilities or on Library grounds, including computer hardware and software, printers, copiers, phones, and other equipment.
  • Trespassing in nonpublic areas, being in the Library without permission of an authorized Library employee before or after Library operating hours.
  • Fighting or challenging to fight, running, pushing, shoving, or throwing things.
  • Creating disruptive noises, such as loud talking, screaming, or banging on computer keyboards.
  • Using audible devices without headphones or with headphones set at a volume that disturbs others. Using cell phones, pagers, and other communication devices in a manner that disturbs others.
  • Using restrooms for personal grooming such as bathing or shampooing, shaving, haircuts, doing laundry, or changing clothes.
  • Littering, smoking, chewing, and other tobacco use in Library facilities.
  • Entering the Library barefoot, without a shirt, with offensive body odor or personal hygiene, or being otherwise attired so as to be disruptive to the Library environment.
  • Consuming food in public areas of the Library other than meeting rooms or areas unless pre-approved by library administration.
  • Using wheeled devices in Library buildings or on Library grounds, including skateboarding, roller skating, bicycling, scooters, and shopping carts (except for wheelchairs, walkers, and strollers). Bicycles are not allowed in the Library.
  • Lying down or sleeping in the restrooms or on any floor, couch, table, or seat in the Library or other parameters. Blocking aisles, exits, or entrances with personal possessions or by sitting or lying down in them. Leaving unattended items in the Library.
  • Neglecting to provide proper supervision of children (DPNR Division of Libraries, Archives & Museum Safe Child Policy.
  • Bringing pets or animals, other than service animals necessary for disabilities, into the Library, except as authorized by the Library Director.

Internet Use Policy

1. GENERAL

1.1     Throughout its history the Virgin Islands Public Libraries have made information available in a variety of formats from print to micrographics and audiovisual materials with selections guided by the Collection Development Policy. In response to advances in technology and the changing needs of the community, the Library also provides electronic access to information via the Internet.

1.2     The Internet, as an information resource, enables the Library to provide electronic access to materials held by the Library and to materials and information beyond the confines of the Library’s own collection. The Internet is an unregulated global medium serving a highly diverse user population.  As such, it offers access to a wealth of information that may be personally, professionally, and culturally enriching to individuals of all ages.  Conversely, it also offers access to materials that may be inaccurate, incomplete, offensive, disturbing, and/or illegal.  The Library provides technology protection measures focusing on blocking obscene graphic images, child pornography and images harmful to minors but does not guarantee their effectiveness.

2. POLICY

2.1     Internet access at in-library computer workstations is provided equally to all registered Virgin Islands Public Library patrons in good standing.

2.2     Just as with the physical collection, not all Internet sites are suitable for all ages. Therefore, the Library provides two levels of filtering: basic and enhanced.

2.3     All library accounts, all in-library computer workstations, and the WiFi network are filtered at the basic level. The goal of basic level filtering is to restrict access to sites that are illegal, obscene, harmful to minors*, or that compromise computer or network security.

2.4     Wireless Internet access is provided to all patrons utilizing their own devices. People of all ages who use their personal devices to access the library wireless internet will be filtered at the basic level.

2.5     Additionally, all library accounts for patrons under the age of 13 are set to the enhanced filtering level. The enhanced filtering level blocks all of the same categories of information that are blocked with basic filtering plus other categories as necessary in order to conform to the Collection Development Policy for children’s materials.

2.6     For both the basic and enhanced filtering levels, the Library will utilize categories provided by the filtering system that best match the Library’s intentions.

2.7     A patron may request that an Internet site be unblocked for "bona fide research or other lawful purposes”.** Staff will make every effort to unblock the site for that session and then the site will be reviewed within 72 hours to determine whether it should be permanently blocked or unblocked.

2.8     All Library patrons are expected to access the Internet in compliance with the Library's Rules of Conduct, and within the boundaries of the law. Viewing illegal materials (obscenity, child pornography or materials harmful to minors) is prohibited.  While using in-library computer workstations patrons may not attempt to change program settings, boot from an external device, or try to run their own software. Violations may result in the loss of Internet privileges. Using the computer workstation constitutes an agreement by the user to these terms.

3. COMPUTER AND INTERNET SAFETY

3.1     The Library respects the rights and responsibilities of parents or guardians in determining and monitoring the use of the Internet by their children under the age of 18. Parents or guardians who do not want their minor children to have access to the Internet may request that their child be blocked from Internet access on library computers. The Library advises parents/guardians that it cannot assure children’s safety and security while using the Internet in the library. When children use social networks, electronic mail, chat and other forms of direct electronic communication, the Library cannot protect against unauthorized access, including hacking, and other unlawful online activities. Furthermore, the Library cannot protect against unauthorized disclosure, use, and dissemination of personal identification information regarding children if children provide such information while using the Internet.

3.2      It is the responsibility of parents or legal guardians to monitor the Internet use of their minor children.

4. IMPLEMENTATION


Who may use Virgin Islands Public Library internet computers?

The full-service internet terminals at all branches of Virgin Islands Public Libraries are reserved for valid library card holders. Individuals are limited to two hour's use per day and may not use a library card other than their own.Individuals must also follow the library’s Rules of Conduct while using the internet computers. All computers provide filtered access to the internet. See the Library's Internet Policy for more information.  

What if I don’t have a Virgin Islands Public Library card?

There are several options for non-card holders.  If you are a resident of the Virgin Islands, you should be eligible for a free card.  If you are visiting the territory, you can purchase session cards at $2.00 per hour or daily and weekly rates.  With a purchased card you can use our full-service internet computers, check out library materials, and access our online library  Resources.  This is a good option if you are planning to visit the territory for a while.

See this page for how to apply for a library card.

Can I get help using the internet?

Reference staff can spend only a limited amount of time getting you started using the internet.  See the library’s Internet Resources for more information.  If you are new to using or searching the internet, we recommend that you attend one of our free Computer Orientation Classes at your local viNGN Public Computer Center (PCC).  All public libraries in the Virgin Islands as well as many community centers host PCCs.  If you have a question about searching or have a problem, reference staff will try to help you as time and training allows.  However, please be aware that staff are not trained to troubleshoot all forms of internet communication or applications.

How do I print or save information I retrieve from the library’s internet computers?

Virgin Islands Public Libraries charge $0.25 per monochrome page and $1.00 per color page for printing from the library’s internet computers. 

The library’s internet computers let you save certain types of files to a USB storage device. The library does not provide USB devices for patron use, so please bring your own.  Please be aware of the size and format limits of your storage devices.

Downloading files carries the risk of virus contamination.  The library does not offer virus checking for files that you download to your USB device; you should scan those files for viruses before you load them onto a personal computer.

Please be aware of the Copyright Law of the United States (Title 17, USC) when making reproductions of copyrighted materials from the internet.

You will not be allowed to permanently save files or favorite sites on the internet computer's hard drive.  You will also not be allowed to change the options on the library’s browser software.  These measures are to protect your privacy and the integrity of our internet terminals.  Remember that our Virgin Islands Public Library internet computers are an important public information source; everyone deserves a properly functioning computer.

4.2     Copies of the Internet Use Policy, and other relevant documents, will be available to the Library’s patrons in print format and electronically via the Library’s web site.

*The Children’s Internet Protection Act defines "Harmful to minors” as: Any picture, image, graphic image file, or other visual depiction that—(i) taken as a whole and with respect to minors, appeals to a prurient interest in nudity, sex, or excretion; (ii) depicts, describes, or represents, in a patently offensive way with respect to what is suitable for minors, an actual or simulated sexual act or sexual contact, actual or simulated normal or perverted sexual acts, or lewd exhibition of the genitals; and (iii) taken as a whole, lacks serious literary, artistic, political, or scientific value as to minors” (Secs. 1703(b)(2), 20 U.S.C. sec 3601(a)(5)(F) as added by CIPA sec 1711, 20 U.S.C. sec 9134(b)(f)(7)(B) as added by CIPA sec 1712(a), and 147 U.S.C. sec 254(h)(c)(G) as added by CIPA sec. 1721 (a)).


**Federal Communications Commission’s Children’s Internet Protection Act (CIPA) Guide:

http://www.fcc.gov/guides/childrens-internet-protection-act

Adopted by the Public Libraries of the United States Virgin Islands, a system that operates under the Department of Planning and Natural Resources / Division of Libraries, Archives and Museums on January 31, 2014.

Ingrid Bough, J.D., Territorial Librarian

Director, Division of Libraries, Archives and Museums

 


Getting Your Library Card
APPLICATION INSTRUCTIONS
Library card applications are available at the Circulation Desk at any library or may be downloaded below.

The following outlines the documents and process required to prove Virgin Islands residency, valid mailing address and Email contact in order to receive a Virgin Islands Public Library Card:

Present the following documents with your completed Library Card Application.

(1) Valid VI Drivers License OR Voter ID OR Current Lease with Valid Picture ID
    [This serves as proof of identity and residency]

(2) If the applicant’s mailing address has not been established by one of the documents in #1 above, then present a Local utility bill in the applicant’s name that has been mailed to the address of record on the Library Card Application.
    [This serves as proof of local mailing address.]

(3) Be sure to complete the Parental Information or Reference Information section of the Library Card Application accurately, including all adult’s telephone numbers and an adult’s Email address.  These elements of the application will be tested before the Library Card is issued.
    [This provides for accurate, timely and cost effective means of communicating with patrons.]

N.B.: The address information that is requested on the application form is always the postal mailing address NOT your residential address unless they are the same.  Be sure to include correct zip code and apartment, RR, or building information if it is applicable.

After submission and approval of the application and the recording of the required documentation, a contact message will be sent to your Email address inviting you to pickup your library card at your selected closest branch library.  You are required to present a hardcopy of the email and your photo ID in order to receive your library card.

We respectfully ask all parents to cooperate in this process by assisting their minor children in the completion and submission of the application and supporting information.

Parents who have an active library card account need only update their email and other contact information in order to sponsor new applications for their children.

Patrons are reminded that they have a continuing obligation to inform the library of changes to their contact information -- Email, telephone, mailing address, etc.

Patrons who are totally inactive over long periods of time will be deleted from the database.

TELEPHONE & EMAIL CONTACTS
The Division of Libraries uses telephone & Email contact as the primary modes of external communication with its patrons.  Continued library service is contingent upon the availability of at least one working and locally accessible telephone contact and a valid Email address.  Public library services will be declined or suspended if either viable telephone or Email contact is absent.

PARENTAL RESPONSIBILITY STATEMENT
I have read and I understand the Library’s Internet Access Policy as it applies to minors.  By signing the application form I agree to the following:
I give my permission for the named minor patron to use the Internet Services at the Public Library.
I understand and accept the responsibility for this patron’s adherence to the rules and regulations of VIALS and the Division of Libraries and to pay promptly all fines and other charges incurred by him / her for overdue charges, or damage to books, or loss of books, and to give immediate notice of any change of class or address information.

PATRON RESPONSIBILITY STATEMENT
I have read and I understand the Library’s Internet Access.  By signing the application form I agree to the following:
I understand and agree to the library’s Internet Access Policy.
I understand and accept the responsibility for this patron’s adherence to the rules and regulations of VIALS and the Division of Libraries and to pay promptly all fines and other charges incurred by him / her for overdue charges, or damage to books, or loss of books, and to give immediate notice of any change of class or address information.



LIBRARY CARD APPLICATION FORMS
Click on the links below to download a form (pdf format).

Adult's Application (18 years and older)
Child's Application (under 18 years)